Audit Trail & Compliance Logs

Every command PayToStart carries out is logged — who did it, when, and why — so a disputed disable has a paper trail instead of a he-said-she-said.

What gets logged

• Every warning, disable and restore
• Which staff member issued the command, and when
• Signed buyer disclosures kept on file
• One-click export for disputes and audits

Exportable when it counts

When a customer, attorney or regulator asks what happened, you export the record instead of reconstructing it from memory. The log ties each action to the person and the loan it belongs to.

Why it keeps you defensible

Combined with a mandatory warning window and per-state compliance, the audit trail is what turns “we followed the rules” into something you can prove.

Frequently asked questions

What exactly is recorded?

Every warning, disable and restore, the staff member who issued it, the time, and the loan it relates to — plus signed disclosures on file.

Can I export the log?

Yes — one-click export for disputes, audits or legal requests.

Who can see the audit trail?

Access follows your two-tier accounts and roles, so each dealership sees its own records.